Director of Digital Product Management at American Express
I’m a product builder who thrives on bringing order to ambiguity. My career has spanned startups to Fortune 100s, where I've led high-impact teams across onboarding, payments, and automation. My superpower is turning strategy into execution at speed while keeping the user at the center of everything.
At American Express, I lead digital onboarding and fulfillment experiences for global commercial clients. From platform modernization to self-service enablement, I partner with engineering, UX, and compliance to deliver elegant, scalable solutions that reduce manual work and improve decision speed across markets.
American Express: Scaled digital onboarding for enterprise clients, drove platform modernization across markets, and championed reuse strategies that improved speed to market and reduced operating cost.
Permobil: Drove product strategy in med-tech, delivering double-digit sales growth and improved NPS through data-informed roadmaps and agile hardware/software delivery.
TiLite / Out-Front: Led global product and operations for adaptive equipment and sensor-based tools; contributed hands-on to embedded systems, C++ development, and firmware innovation.
I'm known for structured thinking, sharp prioritization, and crisp communication, especially when stakes are high. Whether it’s unblocking engineers, navigating regulatory ambiguity, or aligning a dozen stakeholders, I work to keep momentum moving without burning teams out.
Agile Delivery · Executive Storytelling · Platform Thinking · Stakeholder Alignment · UAT & Change Management · Metrics-Driven Growth
Certified SAFe 5 Product Owner/Product Manager · Harvard Leadership Edge: Data Storytelling
M.S. in Electrical Engineering – Arizona State University
B.S. in Computer Engineering – De La Salle University
Enterprise Database Management – University of Arizona, Eller College of Management
If you're working on meaningful problems at scale, or just want to exchange ideas about product leadership, enterprise systems, or AI adoption, I’d love to connect.
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